These Terms of Service ("Terms") govern your access to and use of the Referrali platform, websites, dashboards, APIs, and related services (collectively, the "Service") operated by Referrali ("we", "us", "our"). By creating an account or using the Service, you agree to be bound by these Terms.
1. Eligibility & Accounts
You must be at least 18 years old and able to form a binding contract. You are responsible for all activity under your account and for keeping your credentials secure. You must provide accurate, current, and complete information during registration and keep it up to date.
2. Subscription Plans
Paid plans (Pro, Business, Enterprise) are billed in advance on a monthly or annual cycle. Plans renew automatically until cancelled. You can upgrade, downgrade, or cancel at any time from your billing dashboard. Prices and features are described on our pricing page and may change with prior notice.
3. Acceptable Use
- No spam, deceptive marketing, or unsolicited bulk messaging.
- No use of the Service for illegal activity, fraud, or to infringe rights.
- No attempt to reverse engineer, disrupt, or overload the Service.
- You are responsible for the content, rewards, and promises you publish through your referral programs.
4. Your Content & Data
You retain ownership of the content, branding, and data you upload. You grant us a limited license to host, process, and display this content solely to operate the Service for you. You are responsible for obtaining all necessary consents from referrers and referred users under applicable privacy laws.
5. Rewards & Payouts
Rewards offered through your programs are your obligation to your participants. Referrali facilitates tracking and (where enabled) payout processing, but is not a party to the underlying reward agreement between you and your participants.
6. Fees & Taxes
All fees are exclusive of applicable taxes (including VAT), which you are responsible for paying. Failure to pay may result in suspension or termination.
7. Termination
You may cancel at any time. We may suspend or terminate your account for breach of these Terms, non-payment, or to comply with law. Upon termination, your access to the Service ends; you may export your data within 30 days.
8. Disclaimers
The Service is provided "as is" without warranties of any kind. We do not guarantee uninterrupted operation or specific business results from your referral programs.
9. Limitation of Liability
To the maximum extent permitted by law, our aggregate liability for any claim arising out of or relating to the Service is limited to the fees paid by you in the 12 months preceding the event giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.
10. Changes
We may update these Terms from time to time. Material changes will be notified by email or in-app. Continued use of the Service after changes take effect constitutes acceptance.
11. Governing Law
These Terms are governed by the laws of the jurisdiction in which Referrali is established, without regard to conflict of laws principles.
12. Contact
Questions about these Terms can be sent to legal@referrali.com.